An Objective Look at MansionCasino
MansionCasino was one of the first online casinos to open its virtual doors in Canada after the country legalized online gaming in 2022, but it’s been available in other jurisdictions since 2003.
This establishment has built a decent reputation among Canadian punters in the past few years thanks to fast payouts, quality customer support, and a well-designed mobile casino available through Android and iOS apps.
Thinking of registering at MansionCasino? Our in-depth review will help you catch up on the casino’s credentials, available payment methods, wagering requirements, and more!
MansionCasino is owned and operated by Mansion Online Casino Ltd, a Gibraltar-based gaming company with 20 years of experience in running online gaming establishments. While MansionCasino has been in operation since 2003, it became available to Canadian residents in 2022 through a local branch of the company called Mansion Ontario Holdings.
While the company is present in Ontario, the casino doesn’t seem to be regulated by AGCO (Alcohol and Gaming Commission of Ontario). Still, MansionCasino has a license issued by the Gibraltar Licensing Authority (No. RGL 029) and confirmed by the Gibraltar Gambling Commissioner. The company also claims to have a license from the UK Gambling Commission, though the license number isn’t available on its website. In general, MansionCasino seems to be run by a reputable casino operator.
The casino is a member of the similarly-named Mansion Group, which has won the 2018 Most Responsible Online Gaming Operator award. It received the reward on account of its secure, responsible, and fair online casino environment. This group has the following casinos as members:
- Slots Heaven
MansionCasino’s Wagering Requirements
At most online casinos, you have separate money balances for the money you deposit and for the money you receive from the casino—MansionCasino is no different.
You can’t withdraw winnings from your casino balance. Instead, you must transfer your casino money to your real-money balance first. That happens automatically when you fulfill MansionCasino’s wagering requirements, expressed in a particular number of playthroughs.
If a casino campaign has a 5x wagering requirement, you need to play with five times the amount of casino money you want to withdraw. Converting $500 of casino money with a 5x wagering requirement entails betting $2,500, for example.
At MansionCasino, campaigns have different wagering requirements: 10x, 15x, 20x, and sometimes zero.
Bear in mind that various casino games also contribute different percentages to your playthroughs. If a game contributes 100%, then a $10 bet counts as $10 towards your playthrough count. That’s not always the case at MansionCasino, so here’s a breakdown of the different percentages across all games:
|Casino Game||Playthrough Percentage|
|Blood Suckers, Dead or Alive, Everybody’s Jackpot, Gold Rally, Fortunate Five, Jacks or BetterDouble options on all Hi-Lo, video poker, and slot varieties||0%|
|Lucky Wheel, Blackjack Switch||5%|
|Video poker, sic bo, blackjack, baccarat||20%|
|Roulette, Casino Hold’em||25%|
|Scratch cards, slots, and other games||100%|
From time to time, online casinos change their playthrough percentages and wagering requirements. Check MansionCasino’s Terms and Conditions to get up-to-date info, or contact their customer support.
MansionCasino—Deposit & Withdrawal Methods
This online establishment provides an impressive range of payment options:
- My Citadel
- Ticket Premium
Besides Ticket Premium and PaySafeCard, available only for deposits, all other payment methods can be used for both withdrawals and deposits.
The casino doesn’t publicly state the expected processing times for most payment methods. Its Terms and Conditions show that larger withdrawals take up to five days and that certain payment methods (My Citadel and Instadebit) take up to 12 days to process.
There are certain withdrawal limits, though they’re quite liberal from the perspective of most punters:
- $1,000,000 per month
- $250,000 per week
- $100,000 per day
MansionCasino abides by various regulatory requirements pertaining to deposits and withdrawals. As a result, you must verify your identity before making your first withdrawal. To do so, you need to access the Account Verification section of the casino software. There, you’ll find a form for uploading any required documents—though you can also send them to firstname.lastname@example.org.
The required documents are:
- Valid photo ID—A non-expired national ID card, driver’s license, or passport with the photograph, name, and signature clearly legible
- Credit or debit card—A copy of both sides of your credit or debit card if you’re using one as your preferred withdrawal method. The last four and first six digits of your credit card number must be clearly visible, and your name must match the stated name on your casino account
- Proof of address—A bank statement, credit card bill, or utility bill showing your address. The entire document must be visible, and it has to be no older than three months
Once you upload the required documents, the casino will verify your identity in the next 72 hours. You’ll be able to make your first withdrawal after that, though there may be an additional waiting time depending on your chosen payment method.
MansionCasino’s Game Portfolio
MansionCasino gives you access to over 300 popular games from top-shelf software providers, such as:
- Pragmatic Play
- Play’n GO
Most of the games available at MansionCasino are slots, ranging from classic games to progressive, megaways, and daily jackpot slots. The most popular ones are:
- Jasmine Dreams
- Bugsy’s Bar
- That’s Norse
- Sunken Riches
- Iron County Outlaw
- Cowboy Coins
- Red Hot Prizes
All players can find something to play among MansionCasino’s broad slot selection, regardless of their budget—from affordable penny slots to games where the maximum wager is over $1,000 per spin.
If you’re more interested in a slot’s theme and aesthetic than the gameplay itself, you’ll likely be just as satisfied here. You can find hundreds of slots based on different sports, superheroes, cultures, TV shows, and movies.
Table Games at MansionCasino
While MansionCasino’s table games aren’t as numerous as its slots, they’re as varied. You can choose from 40 variations of blackjack, roulette, baccarat, poker, and more. Here’s the full list of available table games:
- Halloween Fortune Scratch
- Blackjack Multiplayer
- Buster Blackjack
- Blitz! Scratch
- Frankie Dettori’s Magic Seven Blackjack
- Jacks or Better Multihand
- Casino Hold’em
- Age of the Gods: Roulette
- Age of the Gods: Spin a Win
- Age of the Gods: Scratch
- Football Scratch PowerPlay Jackpot
- Frankie Dettori’s Jackpot Roulette
- Penny Roulette
- Blackjack Switch
- Jacks or Better
- European Roulette Multiplayer
- Super Roulette
- Premium European Roulette
- Premium Blackjack
- All Bets Blackjack
- Mega Fire Blaze Roulette
- Premium French Roulette
- Caribbean Stud Poker
- 3 Card Brag
- Lucky Lucky Blackjack
- Perfect Blackjack Multihand 5
- Quantum Roulette Instant Play
- Dragon Jackpot Roulette
- Classic Roulette
- European Football Roulette
- Deuces Wild Multihand
- Premium Baccarat
- Mini Roulette
- Spin Till You Win Roulette
- Cash Collect: Gold Rush Scratch
- Blackjack Surrender
- Cashback Blackjack
- Free Chip Blackjack
- Spread Bet Roulette
Live Dealer Casino at MansionCasino
Playing at an online establishment is the most convenient way to enjoy your favourite casino games—but it’s still a vastly different experience compared to a classic land-based casino.
At MansionCasino, you can have the best of both worlds thanks to a huge live dealer casino section. You can choose from 49 live casino games, many of which are live-streamed to your screen from an actual brick-and-mortar casino in Latvia. As a result, you’ve got the personal touch of a human dealer and the almost-palpable feeling of playing with real dice, cards, and roulette wheels—all from the comfort of your home!
There’s a wide assortment of baccarat, roulette, and blackjack games waiting for you in the live dealer section—most of which have higher wagering limits compared to their ordinary virtual counterparts.
Responsible Gaming at MansionCasino
MansionCasino is dedicated to creating a safe gaming environment for all players, which is why it provides plenty of options for keeping your online gaming under control:
- Payment limits
- Round-the-clock customer support
- Reality Check feature
You can contact the customer support staff at any time and request a custom monthly, weekly, or daily deposit limit for your account. These limits will expire after the requested period, but you can enable them again from the Deposit section of your account.
If you decide to remove or loosen your deposit limit, there’s a 24-hour pending period from the moment you submit your request, allowing you to change your mind in the meantime and cancel it. Keep in mind that a request to tighten your deposit limit will be processed instantly.
When you need a break from online gaming altogether, you can also request a temporary account closure from customer support. With this option, you’d need to contact customer support via email to have them reopen your account once you’re ready to resume playing.
There’s also a time-out option, where your account is frozen for a specific period—you can choose from a day to six weeks. If you decide to freeze your account, you won’t be able to access it until the time-out period expires, and customer support can’t reverse your decision.
For longer breaks from online gaming, there’s the self-exclusion option. You can use it to close your account for anything from half a year to five years. Bear in mind that all these account control options affect your accounts at all online casinos managed by Mansion Online Casino Ltd, not only MansionCasino—it includes Slots Heaven and Casino.com.
If you think you’re not at the point where you need to stop playing but want to keep a closer eye on your online gaming, there’s also the Reality Check tool. It’s a simple timer that sends a browser notification after you’ve spent a particular time playing, giving you the option to log out or keep playing.
MansionCasino Customer Support
The casino has an exemplary customer support staff, which you can reach via:
- An international phone number at +35020047382
- Email at email@example.com
- 24/7 live chat
While the live chat feature is available round-the-clock, emailed answers tend to be more in-depth—so consider contacting the casino via email if your question isn’t particularly urgent. According to most testimonials, customer support employees respond to player questions with patience and attentiveness.