Golden Tiger Casino—A Complete Review
Golden Tiger is one of the longest-running online casinos on the market, having been in operation since 2001. The platform is owned and operated by Apollo Entertainment Ltd, a Malta-based company that also runs:
- Casino Classic
- Captain Cooks Casino
- Luxury Casino
Golden Tiger Casino is known for a wide selection of casino games, attentive round-the-clock customer support, and attractive campaigns for active players. The casino’s overall theme is inspired by the oriental cultures of the Far East, where tigers symbolize prosperity and wealth.
With an average RTP of 97% and an impressive variety of casino games, it’s no wonder Golden Tiger has become a popular choice for Canadian players. The casino doesn’t have an accompanying Android or iOS app, but desktop users can still play on such devices via mobile browsers.
Before registering at Golden Tiger or any other online casino, you should have all the facts to conclude whether it’s a reputable establishment. If you want to learn more about Golden Tiger Casino, read our objective review. We’ll deal with every aspect of the casino, from its credentials and payment methods to game portfolio and ongoing campaigns.
Golden Tiger Credentials
Apollo Entertainment Ltd, the company operating Golden Tiger Casino, is incorporated at 122 Andrea Debono street, NXR, Malta, under the registration number C-45483. In Canada, Golden Tiger holds licenses from the Kahnawake Gaming Commission, but it’s also registered with the:
- UK Gambling Commission
- Malta Gaming Authority
The casino’s integrity is confirmed by eCOGRA. This independent third-party auditor checks the games’ fairness and validates the operator’s responsible and honest conduct. Upon reviewing the state of affairs at Golden Tiger Casino, eCOGRA has concluded that its games function on real random number generators (RNGs), ensuring fairness for all players. According to the auditor, these are the return-to-player (RTP) rates for different games at Golden Tiger:
| Casino Game | RTP Percentage |
| Table games | 95.8% |
| Slots | 96.2% |
| Poker varieties | 96.4% |
eCOGRa has also confirmed that Golden Tiger players are safe from a cybersecurity perspective, as are their monetary deposits.
Wagering Requirements at Golden Tiger Casino
At Golden Tiger, your account balance has two parts: a cash balance and an additional money balance. You can use the latter to make wagers, but you can’t withdraw money from it. Instead, you must transfer money from the additional balance to your cash balance and then make a withdrawal.
You need to fulfill a wagering requirement before converting additional money into real cash. It consists of a specific number of playthroughs:
| Deposit No. | Number of Playthroughs |
| 1st deposit | 200x |
| 2nd deposit | 200x |
| 3rd deposit | 30x |
| 4th deposit | 30x |
| 5th deposit | 30x |
At Golden Tiger, you can withdraw the cash part of your first two deposits without any playthrough requirements. However, doing so will forfeit your entire additional money balance. You will also become ineligible for any further deposit bonuses.
Different casino games contribute to your playthrough count differently:
- Lightning Dice, Deal or No Deal Live, parlour games, and slots—100%
- Sic Bo, Casino War, and table poker—50%
- Top-Card, live blackjack games, live baccarat, and all other blackjack games except craps, baccarat, and Classic Blackjack—10%
- Caribbean Draw Poker, All Aces Poker, Triple Action Hold’em Bonus Poker Gold, Roulettes, Classic Blackjack—2%
If you’ve received $200 in additional money, you’ll need to wager around $40,000 in games whose playthroughs count 100% before you can withdraw the winnings. Your playthroughs are counted from the moment additional money is added to your casino balance.
You’re only eligible to claim additional money based on a campaign once per IP address, shared network, casino account, household, or person. Failure to comply with this Golden Tiger Casino policy usually means confiscated casino balances and the closure of your casino account.
Any info you provide while registering an account with Golden Tiger Casino must be complete and accurate. Incomplete or incorrect details may result in the suspension of your account and additional verification. If you don’t comply with the casino’s verification requirements, the account will probably be closed permanently.
Even without incorrect details, the casino might ask you for verification documents before you make a withdrawal or deposit—especially the first time. These documents include:
- A copy or scan of a government ID, like a driver’s license or passport
- A utility bill or bank statement confirming your name and residence
- Proof of ownership for payment methods used for withdrawals and deposits, like relevant screenshots of online payment methods or copies of physical debit and credit cards
Any suspicion of false documentation will also result in the casino banning your account. The casino may also perform a credit check during the identity verification process.
Deposit and Withdrawal Methods at Golden Tiger Casino
The casino lets you deposit and withdraw funds via:
- Mastercard and Visa credit or debit cards
- eWallets
- eCheck or CAD EFT (only in Canada)
- Direct bank transfers
If you need more information on the available banking options or help to navigate the deposit or withdrawal processes, Golden Tiger Casino maintains a friendly customer support team that’s available 24/7 via live chat.
For withdrawals, the waiting time will depend on several factors. First, there’s the 48-hour pending period before a transaction is processed—you can reverse a withdrawal within that timeframe. After that, different payment methods will process your request at varying paces:
- Direct bank transfers take up to ten business days
- eChecks and CAD EFT transfers take up to three working days
- eWallets take up to three working days
- Credit and debit card transfers take up to three business days
Like any reputable online establishment, Golden Tiger Casino complies with all the relevant regulations on money laundering prevention and online security. This also entails heightened security procedures, so players may be required to complete additional ID checks when withdrawing funds with a new payment method. These last up to seven business days.
Golden Tiger Casino doesn’t charge any withdrawal fees, except for direct bank transfers that come with a $50 fee. If the direct bank withdrawal amount is over $3,000, the fee is $100.
Player Privacy and Safety at Golden Tiger Casino
Golden Tiger uses the latest cybersecurity technology to ensure all player data—including financial and personal information—is kept safe from unauthorized third parties. You should know that Golden Tiger Casino’s privacy policy gives this establishment the right to reveal certain snippets of your information for promotional purposes.
According to the Terms and Conditions, this is only done in case you win a major prize and the casino wants to use the winnings to promote their brand. Unfortunately, there’s no strict definition of what constitutes a major prize.
Still, this isn’t a huge issue because the casino only reserves the right to reveal your initials and first name in their promotional material.
Golden Tiger Casino Game Portfolio
Source: Golden Tiger Casino
Golden Tiger is home to over 550 thrilling casino games. It’s not the biggest selection you can find at an online casino, but all the titles have been carefully picked to ensure players have access to the very best:
- Slots
- Blackjack varieties
- Roulette games
- Video poker games
Most of the titles available at Golden Tiger Casino were developed by Microgaming, one of the oldest and most reputable casino software developers.
Slots
Source: Golden Tiger Casino
Slot games make up the majority of games you can play at Golden Tiger Casino. There are plenty of different varieties to choose from, and each is as energetic, fast, and exciting as the next one. Whether you’re into blockbuster slots with themes inspired by your favourite movies, classic 3-reel slots, or the newest games with cutting-edge graphics, you’ll find something to play at this online establishment.
Blackjack
Source: Golden Tiger Casino
Blackjack is a favourite for many casino-goers, and for a good reason—it combines the excitement of games of chance with a skill-based element that keeps you coming back for more.
At Golden Tiger Casino, you can play some of the most popular Blackjack varieties, like:
- Vegas Single-Deck Blackjack
- Classic Blackjack
- European Blackjack Gold Series
- Atlantic City Blackjack Gold Series
Roulette
Roulette is another classic casino game, and Golden Tiger Casino lets you experience it like you’re standing right there at the table with top-notch graphics. You can play European Roulette and American Roulette here, and there are also live versions of both with real dealers.
Video Poker
Since its inception in the 1970s, video poker has been a mainstay of almost all casino establishments, and Golden Tiger is no different in that regard. Some of the video poker varieties you can play here are:
- Aces and Eights
- All Aces
- Bonus Deuces Wild
- Jackpot Deuces
- Progressive Supajax Jacks or Better
The minimum bet on these games is only 25 cents, so you can play as slow or fast as you want as you improve your poker skills.
User Experience at Golden Tiger Casino
While Golden Tiger Casino doesn’t have the most modern website you’ve seen, it does the most important aspect of any online gaming establishment right—ease of use.
The website isn’t cluttered with unnecessary ads or information—everything is clearly visible and divided into easily accessible tabs. You won’t have trouble accessing your favourite games once you finish the registration process, and the casino is mobile-friendly, too. There are slight differences in the mobile version of the website compared to the desktop one, but it’s mostly cosmetic stuff.
Customer Support at Golden Tiger Casino
While there’s no option of contacting Golden Tiger Casino via phone, the customer support staff is easily reachable through 24/7 live chat. If you’re not in a hurry or no support agents are currently available, you can also send an email to support@crhelpdesk.com. The staff responds to most emails within 48 hours, and you can speed things up by using the email form on the casino website and selecting the right category for your question.
If you need help with a general issue, check out the website’s FAQ section. It has plenty of useful info on campaigns, your account settings, and deposits and withdrawals—you may not even need to contact the casino staff.
Responsible Gaming
Playing at Golden Tiger is fun, but like with any other online casino, you must play responsibly to avoid overspending. This casino is dedicated to helping players play safely and comfortably, which is why you can set monthly, weekly, and daily custom deposit limits. Contact the casino staff to learn more.
Bear in mind that you can’t change or remove a deposit limit instantly. After you submit your request, the new limits will become effective only after 24 hours.
There’s also a self-exclusion option if you feel like your online gaming is truly getting out of hand. This option comes in the form of:
- A shorter cooling-off period that lasts up to six weeks
- A longer, six-month self-exclusion period
Unlike custom deposit limits, you can’t reverse a self-exclusion request. Once it’s been granted, it’s final, and you have to wait the entire period before playing at Golden Tiger again.