Caxino Casino—A Meticulous Review
When Caxino opened its virtual doors in 2020, its chances of success were already substantial, thanks to the extremely experienced casino staff. The folks at Rootz have been running a slew of reputable online gaming establishments for years, and Caxino has proven to be one of their more exciting platforms.
The casino has quickly garnered a lot of attention thanks to innovative campaigns, liberal wagering requirements, and a stunning gaming library of 3,000+ titles. The casino’s mobile app is also well-designed, supporting almost all of the titles the venue offers. Only a handful of old Flash-based games aren’t mobile-compatible.
Want to learn more about the casino’s credentials, campaigns, games, and playthrough requirements? Keep reading, and we’ll guide you through all the details.
Caxino is run by Rootz Ltd, an EU-based casino operator based in Malta. The company’s local registration number is C83903, and it’s headquartered at Ewropa Business Centre 701, Dun Karm Street, Birkirkara BKR 9034, Malta.
Besides Caxino, Rootz Ltd also operates the following online casinos:
The operator is officially licensed and regulated in Canada, with license no. OPIG1242821 issued by the Alcohol and Gaming Commission of Ontario (AGCO) in 2022. On top of an official Canadian license, this casino runner holds two more gaming permits:
|License Number||Issuing Authority||Country|
|MGA/B2C/599/2018||Malta Gaming Authority (MGA)||Malta|
|208.1.1-02254-Rootz Ltd.||Gambling Authority of the Federal States (GGL)||Germany|
These licenses don’t always guarantee a perfect player experience, but most casinos with sufficient regulatory oversight use fair Return-to-Player (RTP) rates and follow basic anti-money laundering policies, Know Your Customer (KYC), and cybersecurity protocols. Caxino counts itself among such reputable casinos.
Wagering Requirements at Caxino
Upon registering at Caxino, you get to enjoy the player campaigns, and they are both numerous and generous—but they’re all subject to specific wagering requirements. You have to fulfill these requirements before withdrawing money from your casino balance. Conversely, funds from your real money balance can be withdrawn at any time.
If you do this before fulfilling the wagering requirements, you will forfeit any casino money received through campaigns—or any winnings from bets made with that money.
The wagering requirements are simple—35x playthroughs for all campaigns unless stated otherwise in the specific terms for individual campaigns. If you’ve received $50 in casino money, for instance, you must play with $1,750 before withdrawing from your casino money balance. Extra spins count as well—each one is worth $0.50.
This is where things become somewhat more complicated because various games contribute differently to your wagering requirements. We’ve put together a table with a breakdown of the percentages:
|Casino Game||Playthrough Contribution Percentage|
|Video poker titles||0%|
|Live casino games||50%|
These playthrough counts are quite fair, especially compared to the competition. Even reputable casinos sometimes try to slow you down with difficult wagering requirements.
Keep in mind that particular games (besides video poker) are also excluded and contribute nothing to your playthrough counts. They’re mostly slots, and you can find them in the list below:
- Viking Runecraft
- Beautiful Bones
- Dead or Alive 2
- Eye of the Kraken
- Tower Quest
- Jack Hammer 2
- Marching Legions
- Lil Devil
- Sea Hunter
- Beautiful Bones Dead or Alive
- Book of 99
- Street Fighter II
- Royal Mint
- Wild Swarm
- Blazing Bull
- Secrets of Atlantis
- 1429 Uncharted Seas
- The Wish Master
- Steam Tower
- Pearls of India
- Extreme 7
While fulfilling your wagering requirements, the biggest bet you can make is $0.5 per line or $0.5 per spin. The system doesn’t prohibit larger bets, but any winnings from them can be voided by the casino staff.
Deposit and Withdrawal Options at Caxino
Keep in mind that Paysafecard is only available for deposits, while bank transfers are withdrawal-only. Transaction ETAs vary depending on your payment method, but deposits are near-instant regardless of the banking option.
There’s a $1 minimum for deposits and a minimum withdrawal of $20, regardless of the method.
In terms of ETAs, Caxino doesn’t provide specific withdrawal times, though most transactions happen within one to three business days. Keep in mind that certain banks may not allow credit card transactions. In that case, you need to get in touch with customer support for more details and a workable solution.
The casino doesn’t charge withdrawal or deposit fees, but your bank or payment processor might, especially if currency conversion is involved. Caxino currently supports the following four currencies:
- Canadian Dollars ($)
- New Zealand Dollars (NZ$)
- Euros (€)
- Norwegian Krone (NOK)
You can’t always choose your withdrawal method freely at Caxino. The casino will always transfer any requested winnings via the withdrawal method you used for your last deposit. If that’s not possible, the platform may advise you to choose another method and provide the necessary bank details.
It’s worth noting that you can only deposit and withdraw funds using payment methods registered in your name, which you disclose to the casino during the registration process. Any transactions requested to other people’s accounts will be denied and might result in suspending your casino account.
Player Privacy and Security at Caxino
According to the casino’s terms and conditions, players may be asked to provide the following information to Caxino at various times:
- Basic personal information, like your name, age, physical address, phone number, and email address
- Various documentation, such as a scan or copy of your passport and other photo ID documents
- Financial info, including your payment method or bank account details
- Consent for sharing the data above with third-party services
While Caxino uses top-notch security to protect players’ online data, it’s crucial to understand which information you’re sharing and with whom you’re sharing it when you play at Caxino.
Personal documents are used for identity verification, which is necessary to prevent money laundering on a global scale. That’s also why Caxino needs to know some personal details.
Caxino also shares player data with several third parties:
- Business partners, such as game developers that provide your favourite casino games
- Payment providers that process your transactions
- Analytics services providers, which help Caxino improve their business
- Identity verification companies
- Anti-money laundering and other government entities
- Advertising and marketing agencies that use website data to target their campaigns
Cybersecurity is a top priority for Caxino, which is understandable considering how much user data it processes. That’s why Caxino’s website has an RSA certification issued by Sectigo Ltd, a British-based license issuer and website auditor.
This certificate shows that Caxino’s website is protected by data encryption based on RSA algorithms. These are cryptographic methods of obscuring your data from malicious hackers and other unauthorized parties.
Caxino Games Portfolio
Caxino has one of the most impressive libraries on the online casino market, with over 3,000 high-quality games divided into three groups:
- Slot games
- Table games
- Live casino games
Slots make up the majority of the 3,000 games we’ve mentioned above. This is great news for slot enthusiasts, who get to choose the titles that fit their playstyle. Some of the most popular slots are:
- In The Forest
- 5 Clans
- 27th Cabaret
- 3 Genie Wishes
- Akiva: Claws of Power
- In The Bullseye
- 1429 Uncharted Seas
- Aladdin And The Golden Palace
- Agent Royale
- In The Rabbit Hole
- Imperial Riches
- 40 Joker Staxx
- Legend of the Four Beasts
- 3 Kingdoms – Battle of Red Cliffs
- 24 Hour Grand Prix
- Legend of the Golden Monkey
Caxino also maintains a thriving live casino section, where you can play variations of:
- Live Casino Blackjack
- Live Casino Roulette
- Live Casino Baccarat
- Specialty Games (like Deal or No Deal and Monopoly Live)
The abovementioned table games are also available in their regular electronic format, where you play against the AI instead of other players in real time.
Caxino provides a decent variety of games thanks to a relatively large pool of software providers, including:
- Push Gaming
- ELK Studios
- Red Tiger Gaming
- Play’n GO
- Nolimit City
- Pragmatic Play
- Hacksaw Gaming
- SG Digital
- Booming Games
Customer Support at Caxino
By most accounts, the support staff at Caxino have proven reliable and attentive. You can email them at firstname.lastname@example.org, and there’s also a live chat option for when you need a quicker answer. You don’t have to log in to access the live chat section, and you can speak to support agents in English, German, Norwegian, and French.