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Mansion Casino review 2024

4.5 / 5
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Written by:
Ville Mustonen
Page reviewed by icon
Reviewed by:
Henrik Visuri
Page last updated icon
Last update:
28.6.2024

An Objective Look at Mansion Casino

MansionCasino was one of the first online casinos to open its virtual doors in Canada after the country legalized online gaming in 2022, but it’s been available in other jurisdictions since 2003. 

This establishment has built a decent reputation among Canadian punters in the past few years thanks to fast payouts, quality customer support, and a well-designed mobile casino available through Android and iOS apps. 

Thinking of registering at MansionCasino? Our in-depth review will help you catch up on the casino’s credentials, available payment methods, wagering requirements, and more! However, if Mansion Casino doesn’t float your boat, check out our list of the best online casinos for alternatives!

Overall rating:
4.5 / 5
Casino Games icon Casino Games
4.5
Live Casino icon Live Casino
4.2
Deposit/withdrawals icon Deposit/withdrawals
4.7
App & Mobile icon App & Mobile
4.0
Security & Trust icon Security & Trust
4.0
VIP Programs icon VIP Programs
4.5
Customer Support icon Customer Support
4.3
UX icon UX
4.4

Mansion Casinos Pros and Cons

Pros

Pros

  • Great loyalty program for users
  • Live chat is available 24/7
  • Mobile-friendly casino
  • They offer progressive jackpots
Cons

Cons

  • Outdated theme

Infopanel

Founded icon Founded
2022
Minimum deposit icon Minimum deposit
Can$ 10
Payment speed icon Payment speed
1-12h
Game selection icon Game selection
1150
License icon License
Gibraltar
Languages icon Languages
EN, DE, NO, FI
PNP icon PNP
No
VIP icon VIP
Yes
Live casino icon Live casino
No
Crypto casino icon Crypto casino
No

Inside Mansion Casino

Mansion casino frontpage
Frontpage

Slots

Most of the games available at MansionCasino are slots, ranging from classic games to progressive, megaways, and daily jackpot slots.

All players can find something to play among MansionCasino’s broad slot selection, regardless of their budget—from affordable penny slots to games where the maximum wager is over $1,000 per spin. 

If you’re more interested in a slot’s theme and aesthetic than the gameplay itself, you’ll likely be just as satisfied here. You can find hundreds of slots based on different sports, superheroes, cultures, TV shows, and movies. The most popular ones are:

Reactoonz
4.5/5
Fire Joker Play’n GO: This One is Hot
Fire Joker
3.8/5
Sweet Candy Christmas
Sweet Candy Christmas
4/5
Legacy of Dead Play’n GO: The Hunt for Rewards Starts Now
Legacy of Dead
4.5/5
Slot Game RTP Progressive Jackpot
Aztec Power Nudge 97,57% No
Fortunes of Sparta 97,04% No
Highway Kings 97,05% No
Avalon II 97,00% No
Super Duper 97,00% No

Table Games

While MansionCasino’s table games aren’t as numerous as its slots, they’re as varied. You can choose from 40 variations of blackjack, roulette, baccarat, poker, and more. Here’s some of available table games: 

  • Halloween Fortune Scratch
  • Blackjack Multiplayer
  • Casino Hold’em
  • Blitz! Scratch
  • Penny Roulette

Live Games

Playing at an online establishment is the most convenient way to enjoy your favourite casino games—but it’s still a vastly different experience compared to a classic land-based casino. 

At MansionCasino, you can have the best of both worlds thanks to a huge live dealer casino section. You can choose from 49 live casino games, many of which are live-streamed to your screen from an actual brick-and-mortar casino in Latvia. As a result, you’ve got the personal touch of a human dealer and the almost-palpable feeling of playing with real dice, cards, and roulette wheels—all from the comfort of your home! 

There’s a wide assortment of baccarat, roulette, and blackjack games waiting for you in the live dealer section—most of which have higher wagering limits compared to their ordinary virtual counterparts. 

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Deposit and Withdrawal Methods

This online establishment provides an impressive range of payment options: 

Payment MethodMin. DepositMin. WithdrawalPayout Speed
C$10C$501-4 Days
maestro-logoC$10C$501-4 Days
C$10C$501-4 Days
C$10C$50Instant
C$10C$50Instant
paysafecard-logoC$10C$501-3 Days
ecopayz-logoC$10C$5024 Hours

Besides Ticket Premium and PaySafeCard, available only for deposits, all other payment methods can be used for both withdrawals and deposits. 

The casino doesn’t publicly state the expected processing times for most payment methods. Its Terms and Conditions show that larger withdrawals take up to five days and that certain payment methods (My Citadel and Instadebit) take up to 12 days to process. 

There are certain withdrawal limits, though they’re quite liberal from the perspective of most punters:

  • $1,000,000 per month
  • $250,000 per week
  • $100,000 per day

MansionCasino abides by various regulatory requirements pertaining to deposits and withdrawals. As a result, you must verify your identity before making your first withdrawal. To do so, you need to access the Account Verification section of the casino software. There, you’ll find a form for uploading any required documents—though you can also send them to docs@mansioncasino.com

The required documents are:

  • Valid photo ID—A non-expired national ID card, driver’s license, or passport with the photograph, name, and signature clearly legible 
  • Credit or debit card—A copy of both sides of your credit or debit card if you’re using one as your preferred withdrawal method. The last four and first six digits of your credit card number must be clearly visible, and your name must match the stated name on your casino account 
  • Proof of address—A bank statement, credit card bill, or utility bill showing your address. The entire document must be visible, and it has to be no older than three months 

Once you upload the required documents, the casino will verify your identity in the next 72 hours. You’ll be able to make your first withdrawal after that, though there may be an additional waiting time depending on your chosen payment method. 

Mansion Casino’s Game Portfolio

MansionCasino gives you access to over 300 popular games from top-shelf software providers, such as:

Red Tiger Gaming logo
Realistic Games logo
SG Gaming logo
Pragmatic Play logo
Playtech logo
Play n go logo
Netent logo
Microgaming logo
Blueprint gaming logo
Felt logo
Ash Gaming logo
isoftbet logo
Just for the win logo
Quickspin logo
Big Time Gaming logo

Mansion Casino Loyalty Programvip-ninja

Besides its generous welcome and weekly bonuses, MansionCasino also maintains a loyalty program that rewards players for every bet they make.

You receive loyalty points every time you place a real-money wager in any casino game. Once you accrue enough points, you can exchange them for prizes. Keep in mind that the number of loyalty points you get for the same bet differs between games.

As you earn points, you’ll climb through the program’s four levels. At higher levels, you can get more prizes for your points. Check out the different loyalty levels: Bronze, Silver, Gold, Platinum.

customer-support-ninjaMansionCasino Customer Support

While the live chat feature is available round-the-clock, emailed answers tend to be more in-depth—so consider contacting the casino via email if your question isn’t particularly urgent. According to most testimonials, customer support employees respond to player questions with patience and attentiveness.

The casino has an exemplary customer support staff, which you can reach via:

Mansion Casino Credentialstrust-ninja

MansionCasino is owned and operated by Mansion Online Casino Ltd, a Gibraltar-based gaming company with 20 years of experience in running online gaming establishments. While MansionCasino has been in operation since 2003, it became available to Canadian residents in 2022 through a local branch of the company called Mansion Ontario Holdings.

While the company is present in Ontario, the casino doesn’t seem to be regulated by AGCO (Alcohol and Gaming Commission of Ontario). Still, MansionCasino has a license issued by the Gibraltar Licensing Authority (No. RGL 029) and confirmed by the Gibraltar Gambling Commissioner. The company also claims to have a license from the UK Gambling Commission, though the license number isn’t available on its website. In general, MansionCasino seems to be run by a reputable casino operator.

The casino is a member of the similarly-named Mansion Group, which has won the 2018 Most Responsible Online Gaming Operator award. It received the reward on account of its secure, responsible, and fair online casino environment. This group has the following casinos as members: Mansion Casino, Casino.com and Slots Heaven.

Responsible Gaming at MansionCasino

MansionCasino is dedicated to creating a safe gaming environment for all players, which is why it provides plenty of options for keeping your online gaming under control:

  1. Payment limits
  2. Round-the-clock customer support
  3. Self-exclusion
  4. Reality Check feature

You can contact the customer support staff at any time and request a custom monthly, weekly, or daily deposit limit for your account. These limits will expire after the requested period, but you can enable them again from the Deposit section of your account.

If you decide to remove or loosen your deposit limit, there’s a 24-hour pending period from the moment you submit your request, allowing you to change your mind in the meantime and cancel it. Keep in mind that a request to tighten your deposit limit will be processed instantly.

When you need a break from online gaming altogether, you can also request a temporary account closure from customer support. With this option, you’d need to contact customer support via email to have them reopen your account once you’re ready to resume playing.

There’s also a time-out option, where your account is frozen for a specific period—you can choose from a day to six weeks. If you decide to freeze your account, you won’t be able to access it until the time-out period expires, and customer support can’t reverse your decision.

For longer breaks from online gaming, there’s the self-exclusion option. You can use it to close your account for anything from half a year to five years. Bear in mind that all these account control options affect your accounts at all online casinos managed by Mansion Online Casino Ltd, not only MansionCasino—it includes Slots Heaven and Casino.com.

If you think you’re not at the point where you need to stop playing but want to keep a closer eye on your online gaming, there’s also the Reality Check tool. It’s a simple timer that sends a browser notification after you’ve spent a particular time playing, giving you the option to log out or keep playing.