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HelloCasino review 2024

4.5 / 5
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Written by:
Ville Mustonen
Page reviewed by icon
Reviewed by:
Henrik Visuri
Page last updated icon
Last update:
19.6.2024

Say Hello to a Night of Fun and Fortune

Founded in 2014, HelloCasino has steadily gained traction as one of the most credible platforms for online recreational gaming. The website stands out because of its wide selection of games from over 60 providers—all presented in a regulated, safe, and straightforward manner. HelloCasino boasts of some of the best practices in the gaming industry, characterized by:

  • Strong encryption protocols
  • Adequate licensing
  • Fast processing

Before signing up for HelloCasino, it’s important to find reliable info about the platform to make a sound judgement—our review will help you with that. We’ll back you up with concrete details on its features, payment logistics, security technicalities, and other service aspects. For those considering other reputable options, we suggest checking our list of reputable online casinos for comprehensive alternatives.

Overall rating:
4.5 / 5
Casino Games icon Casino Games
4.5
Live Casino icon Live Casino
4.5
Deposit/withdrawals icon Deposit/withdrawals
4.5
App & Mobile icon App & Mobile
4.0
Security & Trust icon Security & Trust
4.0
VIP Programs icon VIP Programs
4.5
Customer Support icon Customer Support
4.5
UX icon UX
4.0

HelloCasinos Pros and Cons

Pros

Pros

  • Great VIP Program
  • Slots Include Progressive Slots
  • 24/7 Customer Support
  • Diverse Game Selection
Cons

Cons

  • Not Crypto Friendly
  • Sportsbook Missing

Infopanel

Founded icon Founded
2014
Minimum deposit icon Minimum deposit
Can$ 20
Payment speed icon Payment speed
Instant
Game selection icon Game selection
1600
License icon License
MGA, AGCO
Languages icon Languages
EN, FI, NO, DE
PNP icon PNP
No
VIP icon VIP
Yes
Live casino icon Live casino
Yes
Crypto casino icon Crypto casino
No

Inside HelloCasino

Hello casino sign up
Sign Up
Hello casino game selection
Game Selection
Hello casino live casino
Live Casino

Slots

Over 1,600 slot games await you at HelloCasino. The casino’s wide game selection includes classic slots, modern multi-reel slots, and progressive jackpot slots. 

One of the biggest perks of HelloCasino, is that players can try the games for free before putting in a real money wager. This is a great way for players to test the games without commitment. 

Legacy of Dead Play’n GO: The Hunt for Rewards Starts Now
Legacy of Dead
5/5
Book of Dead
4/5
Moon Princess Play’n GO: Join an Anime Adventure
Moon Princess
5/5
Reactoonz
5/5
Slot Game RTP Progressive Jackpot
Blood Suckers 98% No
Jokerizer 98% No
White Rabbit 97,7% No
Money Train 98% No
Mega Moolah 93,42% Yes

Free Games

HelloCasino appeals to budget gamers, but the platform does not maintain a dedicated register of free-to-play games. Some games may come without entry barriers, but it’s better to contact HelloCasino’s customer service for more details on free games and fun-play options.

Table Games

With nearly 30 table game options, HelloCasino has one of the top table games sections. Featuring numerous versions of popular games like blackjack, roulette, video poker, and baccarat, the venue’s Table Games section has something to offer for every player’s preferences.

Live Games — The Star Attraction

HelloCasino’s premiere gaming attraction is its live dealer options with a monthly prize pool of $500,000. Most of these games are provided by industry leader Pragmatic Play, including:

  • Boom City
  • Sweet Bonanza Candyland
  • Speed Baccarat 1
  • Blackjack Lobby
  • Dragon Tiger
  • Roulette 8 Indian
  • Powerup Roulette

These games use advanced technology to enrich players with a wildly realistic experience. You can interact with live dealers and even view real-time streaming links. The games usually have a regulator and an auditor, so they’re as safe as they come!

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Deposit and Withdrawal Methods

These are the current payment methods at HelloCasino (some methods are not available for withdrawals):

Payment MethodMin. DepositMin. WithdrawalPayout Speed
C$20C$10Instant
C$20C$10Instant
trustly-logoC$20C$10Instant
C$20C$10Instant
paysafecard-logoC$20C$10Instant
skrill-logoC$20C$10Instant
neteller-logoC$20C$10Instant

HelloCasino does not charge any fee for processing these transactions, but it could definitely improve by adding more withdrawal methods.

HelloCasino’s Massive Game Portfolio

HelloCasino’s most outstanding feature is its eclectic collection of games spread over multiple categories. You have a library of over 1,400 options to explore—which is more than double what an average casino offers!

You can go to your history for easy access. HelloCasino presents games from numerous (currently 60+) reputable names, such as Blueprint Gaming, Endemol, Kalamba, and ReelPlay.

Felt logo
Push Gaming logo
Pragmatic Play logo
Play n go logo
Playson logo
Blueprint gaming logo
Lightning box logo
Rabcat logo
Big Time Gaming logo
Merkur Gaming logo
Red Tiger Gaming logo
Relax gaming logo
Bacrest games logo
Netent logo
Just for the win logo
See all

We have compiled lists of some well-received games on the platform under popular categories:

Category
Top-Rated Games
Slot Machines
• Hot Hot Honey
• Tippy Tavern
• Nitropolis 4
Jackpots
• Volatile Egypt Dream Drop
• MegaBars Big Hit
• Playboy Gold Jackpots
Drops & Wins
• Peak Power
• Gates of Olympus
• Cowboy Coins
Classic Slots
• Timelines
• 777 Surge
• Immortal Romance
Table Games
• Roulette Nouveau
• ReDeal Blackjack
• 3D Baccarat
Megaways
• Floating Dragon Megaways
• Gallo Gold Bruno’s Megaways
• Medallion Megaways

Customer Supportcustomer-support-ninja

HelloCasino has a dedicated HELP CENTRE that helps you browse through everyday FAQs on accounts, promotions, withdrawal issues, and other technicalities.

HelloCasino has no direct phone line, which can be seen as a potential downside by some users, but the operators are quick to resolve any issue and offer reliable withdrawal support. A handful of users struggled to withdraw money because of inadequate proof of source of funds, address, and similar credentials.

You can also opt for the direct chat option available on the website 24/7 (response time 30–60 seconds). If required, you can write an email to the casino at:

user-experience-iconUser Experience

The HelloCasino website offers a streamlined user experience because it’s built on Flash—you never have to download additional software or plugins. The casino doesn’t offer mobile apps because the features work seamlessly on desktop and mobile browsers, which gives you exceptional flexibility in terms of where you want to unwind and play.

The platform has a modern and minimalistic design, making it easy for users to navigate the game library. HelloCasino players typically have no complaints regarding the user interface and gaming software.

In the odd case you experience lags, check if your browser supports the latest version of Flash. If the problem lingers, the best way forward is to contact HelloCasino’s customer service for direct support.

Player Privacy and Safety Protocols trust-ninja

Every casino must collect personal data from players for legal and regulatory obligations, and HelloCasino is not an exception. Be prepared with the following information while setting up your account:

  • Name and Username
  • Correspondence Data
  • Address
  • Birth Details

If you’re unwilling to provide the required data, HelloCasino maintains the right to refuse its services. The platform is bound to share your data under legal obligations. It also collects and shares statistical or demographic data derived from your personal info—although your identity is never disclosed, directly or indirectly.

HelloCasino keeps your financial and transaction info to deliver its deposit and withdrawal services. All your data, including your card and registration details, are protected using TLS v1.2 security at a minimum. The website also uses strong encryption protocols to safeguard any information transmitted over the internet. Its servers are physically locked up for protection, with the security being assisted by dedicated surveillance teams and high-tech video systems.

HelloCasino maintains the integrity of the platform by using RNG (Random Number Generator) software tested and approved by certified companies so that the outcome is 100% free from human interference. Should you experience any connection failure mid-game, the platform automatically saves your data to prevent any wager loss or status disruption.

license-ninjaBackground Info and Licensing Details

HelloCasino is managed by White Hat Gaming Limited, a corporation registered in Delaware, United States, as well as Malta (registration number C73232). To operate in Canada, the company has also completed registration with iGaming Ontario (iGO). The operating agreement allows them to carry out internet gaming business activities within the consumer protection guidelines laid down by iGO.

 

The company manages several other online casinos besides HelloCasino, including:

  • Dream Vegas Casino
  • The Grand Ivy Casino
  • SpinYoo Casino
  • Playzee Casino
  • Spin Station Casino
  • Spin Rider Casino

The HelloCasino website specifies that it has its set of player conditions, game assortment, and player approach—independent from the White Hat network. As far as gaming activities are concerned, the platform holds the following licenses:

  1. United Kingdom Gambling Commission (UKGC)—account number 52894
  2. Malta Gaming Authority (MGA)—license number MGA/B2C/370/2017

HelloCasino follows legal protocols, making it a pretty sorted place to dabble in online real-money games.

Responsible Gambling Policy at HelloCasino

Online gaming is all harmless fun unless it starts fanning an addiction pattern. HelloCasino has established a robust Responsible Gambling Policy to safeguard vulnerable users, facilitated by the following protection tools:

  • Time-outs—You can set cool-off periods of 24 hours to six weeks using the website’s My Account section. The step will suspend your account for the period, allowing you to rest and break the pattern
  • Self-imposed limits—HelloCasino allows you to set daily, weekly or monthly deposit limits
  • Access to account history—You can always get a reality check by accessing reports on net winnings, total deposits and withdrawals, and most-used gaming products
  • Easy account closure—HelloCasino offers a fast and straightforward way to close your account. All you have to do is contact customer service
  • Self-exclusion facility—Players who develop a gambling problem can work with HeloCasino for a fixed or indefinite period of self-exclusion. By exercising this option, your account will turn inactive, and the casino will prevent you from opening new accounts within the network

Canadian Gambling Laws

Gaming laws can vary significantly from one country to another, and Canadian legislature is neither strict nor lenient. Canadian players are able to enjoy online gaming within reasonable restrictions.

Typically, you have to be 18–19 years old to be eligible for betting in Canada, but HelloCasino only accepts players over 19 years. The site has advanced software that displays relevant laws according to your province, and the legality details are fairly presented for public viewing. Go through the casino’s terms and conditions diligently to be informed and stay on the safe side of the law.