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Grand Mondial Casino review 2024

4 / 5
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Written by:
Ville Mustonen
Page reviewed by icon
Reviewed by:
Henrik Visuri
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Last update:
21.5.2024

Make a Grand Entrance and Let the Games of Chance Begin

Grand Mondial was founded by Fresh Horizons Ltd in 2006 but only became open to Canadian punters in 2021. Since then, this iGaming establishment has taken over a decent portion of the market in Canada and worldwide due to its short transaction processing times, high-quality games, and customer support staff ready to help players anytime.

The casino operator is fairly reputable, with a license to operate in Canada and many other casinos under its realm. Interested to know if Grand Mondial is the right venue for you? Learn everything about the games, banking options, and wagering requirements at Grand Mondial in our in-depth review! For those exploring other options, our Yukon Gold Online Casino review provides detailed insights into another reputable gaming choice.

Overall rating:
4 / 5
Casino Games icon Casino Games
3.5
Live Casino icon Live Casino
3.5
Deposit/withdrawals icon Deposit/withdrawals
4.5
App & Mobile icon App & Mobile
4.2
Security & Trust icon Security & Trust
4.0
VIP Programs icon VIP Programs
3.0
Customer Support icon Customer Support
4.0
UX icon UX
3.8

Grand Mondial Casinos Pros and Cons

Pros

Pros

  • Plenty Payment Methods
  • Mobile-Friendly Casino
  • 24/7 Customer Support
  • Good Games Selection
Cons

Cons

  • Country Restrictions
  • Possible Withdrawal Fees

Infopanel

Founded icon Founded
2006
Minimum deposit icon Minimum deposit
Can$ 10
Payment speed icon Payment speed
Instant
Game selection icon Game selection
400
License icon License
Kahnawake, AGCO
Languages icon Languages
EN, DE
PNP icon PNP
No
VIP icon VIP
Yes
Live casino icon Live casino
Yes
Crypto casino icon Crypto casino
No

Inside Grand Mondial Casino

Grand Mondial sign up
Sign up
Grand Mondial game selection
Game selection
Grand Mondial video pokers
Pic 3

Slots

Grand Mondial Casino offers over 500 slot games, including classic slots, modern multi-reel slots, and progressive slots. One of the biggest perks is that players can try these games for free before wagering real money, allowing them to test the games without any commitment.

Wild Frames Play’n GO: Go Big on the Grid
Wild Frames
4/5
Fruit Shop
Fruit Shop
5/5
Dragon’s Dynasty From Nektan
Dragon’s Dynasty
3/5
Gonzo’s Quest
Gonzo’s Quest
5/5
Poseidon Slot from Microgaming
Poseidon Ancient Fortunes
4/5
Slot GameRTPProgressive Jackpot
Blood Suckers98%No
Jokerizer98%No
White Rabbit97,7%No
Money Train98%No
Mega Moolah93,42%Yes

Table Games

With nearly 20 table game options, Grand Mondial Casino ranks among the top casinos for this type of gaming in Canada. Featuring various versions of popular games like blackjack, roulette, poker, and baccarat, the Table Games section caters to every player’s preferences. The casino’s game suppliers continually introduce innovative ways to play these traditional games, ensuring an engaging card and table games experience.

Live Games

The live section of Grand Mondial Casino offers over 10 live-dealer games, which is significantly more than the average online casino. This game format is popular among players because it provides the thrill of a real casino from the comfort of their homes.

Deposit and Withdrawal Methods

All reputable online casinos provide a variety of withdrawal and deposit options to their punters, and Grand Mondial is no different. This establishment lets you make and receive payments via:

Payment MethodMin. DepositMin. WithdrawalPayout Speed
C$10C$101-2 Days
muchbetter-logoC$10C$103-5 Days
C$10C$101-2 Days
C$10C$10Instant
C$10C$10Instant
C$10C$101-2 Days
C$10C$101-2 Days
idebit-logoC$10C$102 Days
neosurf-logoC$10C$11-4 Days
interac-logoC$10C$10Instant

    Grand Mondial’s website doesn’t go into more detail about the individual payment services beyond naming those four categories. 

    Still, it’s reasonable to assume they support Mastercard and Visa as the world’s biggest card issuers. Paysafecard is one of the prepaid vouchers supported by the casino, while others are available but not mentioned by name. In terms of eWallets, Grand Mondial supports Skrill, but it’s unclear whether you can use other popular solutions like Neteller or PayPal

    It’s important to note that Grand Mondial gives you more freedom in choosing withdrawal methods than most other venues. Online casinos typically don’t let you pick a specific withdrawal method but transfer your money to the last deposit method you’ve used to fund your account. 

    At Grand Mondial, you can specify a preferred payment method regardless of how you deposited money to the casino account. It takes a few simple steps: 

    1. Go to the Bank screen
    2. Select the Withdrawal option
    3. Enter the amount you want to withdraw
    4. Use the drop-down menu to select your preferred payment method
    5. Enter all the info related to your chosen banking option into the required fields

    You only have to go through this process once when you change to another payment method. After that, your financial info will be remembered, and you will choose the option you want before withdrawing. 

    Fees & Processing Times

    According to the casino’s Terms and Conditions, all withdrawals have a pending period of 48 hours, counted during business days. The casino will process your withdrawal request the following work day after the end of the pending period. In the meantime, you can reverse the request or change the amount.

    Grand Mondial has a weekly withdrawal limit of $4,000, so you can withdraw a maximum of $16,000 per month. Compared to other online casinos in Canada, this is a pretty standard limit. 

    Bear in mind that eWallet companies, card issuers, and banks may have their own daily or weekly limit, depending on the various regulators and financial institutions whose rules they follow. 

    That’s why the overall processing times vary. Once the Grand Mondial staff processes your withdrawal request, the ETA is outside the casino’s control. 

    In terms of fees, the casino only charges fees for direct bank transfers:

    • $50 for withdrawals of $3,000 or less
    • $100 for withdrawals over $3,000

    Again, your payment processor or bank may have their fees, but this is the only time when Grand Mondial will charge you for a withdrawal. 

    Grand Mondial Game Portfolio

    Compared to many other online casinos in Canada, Grand Mondial’s game portfolio is relatively small. You’ve got 550+ titles to play at your leisure. Luckily, they’re all high-quality games, and the casino strives to add new and exciting titles each month.

    There’s also a thriving live dealer section, where you can play live online versions of many popular table games, such as:

    • Gold Series Atlantic City Blackjack
    • Vegas Strip Blackjack
    • Classic Blackjack Gold

    If you’re more of a roulette enthusiast, you’ll find that each roulette game available at Grand Mondial boasts realistic sound effects and groundbreaking graphics to recreate the feeling of playing at an actual table in a physical casino. Besides the live dealer variants, all of the roulette and other table games available at this casino were designed by the iGaming experts at Microgaming, so you know you’re in for a great time. 

    Video poker is also popular at this establishment, including titles like:

    • Deuces Wild Video Poker
    • Aces and Faces Video Poker
    • Jacks or Better Video Poker

    Customer Supportcustomer-support-ninja

    Grand Mondial has an extremely well-organized customer support center. You can contact the casino’s support agents via live chat and email. While both options are available 24/7, email queries are answered within 48 hours. If you find a free support agent on live chat, that’s probably the quickest way to contact them.

    The casino doesn’t provide an email address for customer support, and you can only contact them through an email form on the Grand Mondial website. Still, they have a fantastic email categorization system that ensures all questions receive a response as soon as possible. When sending an email, you must choose one of the following categories from a drop-down menu:

      • Free games
      • Withdrawal/Deposit
      • Login/Password
      • Account Verification
      • Other Account Questions

    The support staff deduces which emails require an urgent response based on these categories and acts accordingly.

    trust-ninjaPlayer Safety and Privacy

    Grand Mondial is a respectable online casino from the perspective of player safety and privacy, which is clear from its admirable level of regulation and publicly available licenses.

    Depositing and withdrawing money from online casinos involves sharing financial data and some personal info with your chosen gaming venue. This makes privacy and cybersecurity major reputational goals for all trustworthy iGaming websites.

    Luckily, Grand Mondial does well in this regard. The casino’s payment processors employ PCI SSC protocols to ensure all credit and debit card info shared in transactions is secure. The website also uses other data encryption protocols to maintain the integrity of other players’ data. This is a standard 128-bit SSL protection, which is used by many secure websites worldwide and across different industries.

    Grand Mondial Credentials

    This online establishment is run by Fresh Horizons Ltd—an experienced casino operator based out of the British Virgin Islands. Besides Grand Mondial, the company also manages several other reputable gaming establishments, including:

    Grand Mondial’s gaming services in Canada are licensed and regulated by the Kahnawake Gaming Commission (KGC). Third-party auditors like eCOGRA regularly inspect the casino’s games to ensure fairness, responsible behaviour on the casino’s part, and the security of players’ monetary deposits and personal data.

    During its verification process, eCOGRA also checks the randomness of games like blackjack, roulette, and video poker, and all of them are confirmed to be truly random at Grand Mondial.

    Here are the return-to-player (RTP) rates of various games at this casino, according to eCOGRA:

    Game Type
    Percentage
    Poker
    105.3
    Other table games
    97
    Slots
    96.2